Guarantee of trust

At Sshiyaka, your trust is the foundation of our brand. We know that shopping luxury fashion online requires confidence, so we guarantee an experience that is safe, authentic, and halal-compliant.

Authenticity Promise

Every product we sell is sourced from trusted global suppliers.

We guarantee authentic, high-quality items only — no counterfeits, no imitations.

Secure Payments

All payments are processed through PayPal Buyer Protection.

Your payment information is encrypted and never shared.

Fair & Just Practices

We operate with fairness and honesty, ensuring that we never take money unjustly.

For international orders outside the US, returns are not accepted — however, if an item arrives damaged due to the carrier, we will provide a partial or full refund (excluding shipping fees) after review.

This ensures that every transaction remains Just, transparent, and fair to our customers.

Clear Policies

Returns: 7-day return window (US orders only).

International Customers: Protected by PayPal Buyer Protection in addition to our fairness clause.

Shipping: Transparent, weight-based rates with full tracking.

Customer Support You Can Rely On

Contact us anytime at support@sshiyaka.com or through our live chat.

Our promise: helpful responses within 24–48 hours.