Frequently asked questions
What is the return policy?
Returns are accepted for US customers only.
You must request a return within 7 days of delivery.
Items must be unworn, with original tags and packaging.
Some products are final sale and non-returnable (beauty, lingerie, swimwear, jewelry, face masks).
Please see our Returns Policy
Are any purchases final sale?
Some products are final sale and non-returnable (beauty, lingerie, swimwear, jewelry, face masks).
When will I get my order?
United States: 5 – 9 business days (US products) or 5–10 business days (overseas products)
Europe & UK: 7–16 business days depending on country
Middle East (UAE, Saudi Arabia, etc.): 14–19 business days
Other regions (Canada, Australia, Asia): 7–18 business days
(Delivery times may vary due to customs or carrier delays.)
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.